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Policies

Outside: Buyers Guide Special
FREE Redwood Canopy Tour!
Experience the awe inspiring beauty of the tallest trees in the world! Thanks to North Coast Adventure Centers, we are excited to offer our customers a FREE Redwood Canopy Tour with the purchase of a regular priced Humboldt Bay Windblocker jacket or Sequoia Down vest. Featured in Men's Health Magazine's "50 Guy Trips that will Change Your Life.", you'll learn terms and techniques to safely ascend 70 feet up into the redwoods and ride a series of zip-lines through the canopy.

Please Note: Redwood Canopy Tour ticket redeemable only with North Coast Adventure Centers INC. Offer not valid with other promotions or discounts. For more information about Redwood Canopy Tours visit www.NorthCoastAdventureCenters.com

Custom Ordering and Embrodery:
Humboldt AdventureWear places custom orders with embroidery for an extra $3 per full colored embroidered image (based on 2 square inches). Orders are placed twice/year at wholesale pricing with a minimum of 20 pieces with a 50% deposit. We custom make every order and it usually takes 60 days from order to delivery.

Wholesale Accounts:
We appreciate your interest and primarily sell our items wholesale. Please contact us to set up an account. We normally provide credit terms after the first 2-3 orders.

What Payments Do You Accept?:
We accept MasterCard, Visa, American Express, Discover, or regular account payments all through PayPal.

How Secure is Your Online Store?:
We use PayPal for payments which automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Shipping:
Please allow up to 2 weeks for items to arrive, but your items may arrive as early as 5 days. We ship ground USPS.

Exchange and Return Policy:
At Humboldt AdventureWear we stand by our products. If your item is defective please mail it to us and we will repair or replace it free of charge, minus the shipping. You may exchange unworn products within 60 days of purchase (you pay to ship it to us, we'll send the new or comparable product for free). We are not REI, so please do not wear our clothes and then try to exchange them when the new models come out.

Please send to:
North Coast Adventure Centers Inc.
1635 Prairie Hawk Ct.
McKinleyville, CA 95519 USA

Contact:
HAW@NorthCoastAdventureCenters.com | 800.808.2836 x0